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HSBC internet banking is really good!
0 commentsDear Mr Miguel,
Thank you for your secure e-message dated 11.05.2007.
The reason you were unable to make a transfer on the 11th was due to the credit paid in on the 09.05.2007 containing a cheque which was not cleared. Therefore on the 11th the funds were not available.
As of today the 12.05.2007 the funds are now available to transfer. If paying in a cheque please be aware that it takes four working days to become available for interest and withdrawal purposes, however, a cheque can be returned unpaid at any time.
If you have any further queries please do not hesitate to contact us on ***** ******, which is available 24 hours a day, or via the secure
e-messaging system.
Yours sincerely,
****** M*******
Premier Associate
Seriously, HSBC internet banking rocks. I can pay any bill from there, and I can do any transferm. The interface works really well and I usually have no problems at all. And if I do, I can send an email from the system to ask for help and in the same day or the next day I got the answer. I only have to go to the bank if I have a cheque, but that's it... Oh, they got my surname wrong, but... who cares :)
Using BBVA internet banking is totally different, I'm losing my access to the system because I forget one of the multiple codes and imagine having to call from london to spain to resetup the password. Luckily I don't have to.
Thank you for your secure e-message dated 11.05.2007.
The reason you were unable to make a transfer on the 11th was due to the credit paid in on the 09.05.2007 containing a cheque which was not cleared. Therefore on the 11th the funds were not available.
As of today the 12.05.2007 the funds are now available to transfer. If paying in a cheque please be aware that it takes four working days to become available for interest and withdrawal purposes, however, a cheque can be returned unpaid at any time.
If you have any further queries please do not hesitate to contact us on ***** ******, which is available 24 hours a day, or via the secure
e-messaging system.
Yours sincerely,
****** M*******
Premier Associate
Seriously, HSBC internet banking rocks. I can pay any bill from there, and I can do any transferm. The interface works really well and I usually have no problems at all. And if I do, I can send an email from the system to ask for help and in the same day or the next day I got the answer. I only have to go to the bank if I have a cheque, but that's it... Oh, they got my surname wrong, but... who cares :)
Using BBVA internet banking is totally different, I'm losing my access to the system because I forget one of the multiple codes and imagine having to call from london to spain to resetup the password. Luckily I don't have to.
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